Last updated: 30 July 2026
This statement applies to omniserveuk.com and is maintained by Design and Build Solutions UK Limited, trading as Omniserve. We aim to meet the WCAG 2.1 AA standard as closely as we can and we keep improving the site as issues are found.
What we have built in
- A high-contrast mode on our coverage map for easier reading.
- Keyboard-accessible navigation, menus and forms.
- Descriptive alt text on meaningful images and labelled form fields.
- Responsive layouts that work on phones, tablets and desktops, with text that resizes.
- Phone and email contact routes for anyone who would rather not use an online form.
Known limitations
Some interactive elements, such as the coverage map and chat widget, may be harder to use with certain assistive technologies. If you hit a barrier, call us on 03330 540 866 and we will take your details over the phone.
Reporting a problem
Email hello@omniserveuk.com with the page address and a short description of the issue. We aim to reply within 5 working days and to fix confirmed problems as quickly as we can.
Common questions
What accessibility standard does the site aim to meet?
We aim to meet WCAG 2.1 AA as closely as we can and keep improving the site as issues are found.
Can I use the site with a keyboard or screen reader?
Yes. Navigation, menus and forms are keyboard accessible and are built with semantic HTML so screen readers can announce them correctly.
How do I report an accessibility problem?
Call 03330 540 866 or email hello@omniserveuk.com describing the page and the problem, and we will respond and fix it wherever we can.
Can you take my enquiry another way if the website is difficult to use?
Yes. You can phone us and a real person will take all the details for your quote or booking over the phone.
Omniserve by Design and Build Solutions UK Limited, One St Peters, St Peter's Rd, Maidenhead, SL6 7QU.
Email hello@omniserveuk.com, call 03330 540 866 or message us on WhatsApp (07557750264).