Straight answers on response times, warranties, coverage and how we work. If yours isn't here, give us a call or drop a message.
Warranty length depends on the work carried out. Products and appliances retain their manufacturer warranties. Warranty terms.
Speak to a human — call us to discuss your job.
Speak to a human
03330 540 866Tell us about the problem. We agree a fixed price over the phone before attendance. That is the price you pay for the agreed work.
No, not for the agreed work. You pay the fixed price agreed over the phone, even if it takes longer. There is no running hourly bill. If you request additional work, we explain and agree its price before proceeding.
No. There is no call-out fee for emergency plumbing. We agree the fixed price for the work over the phone before sending a plumber.
We cover 15+ primary areas including Ascot, Sunningdale, Sunninghill, Windsor, Maidenhead, Marlow, Wokingham, Crowthorne, Virginia Water, Walton-on-Thames, Weybridge, Chertsey, Henley-on-Thames and Beaconsfield — plus 80+ surrounding villages and hamlets across Berkshire, Surrey and Buckinghamshire.
Call to check availability for burst pipes, floods and major leaks. We confirm an estimated arrival time when you call. Same-day appointments where available.
Yes. All our engineers are DBS checked, qualified for their trade, and covered by public liability insurance up to £5m.
We provide a fitting and installation service. You (or your kitchen or bathroom supplier) provide the units, appliances and sanitaryware, and we handle removal, installation, plumbing connections, tiling and finishing.
Most kitchens and bathrooms take between one and two weeks depending on size, layout changes and material lead times. We confirm a written schedule before starting.
We offer up to a 10-year Omniserve workmanship warranty depending on the job. Appliances, units and sanitaryware are covered by their manufacturer warranties.
Yes. For kitchens, bathrooms and larger installations we provide free home visits with a written, itemised, fixed-price quote so you know exactly what you're paying before any work begins.
Leaks, taps, waste pipes, radiator valves, cisterns, ballcocks, immersion heaters, outside taps and stop-cocks.
Yes — we accept card, bank transfer, and finance options on larger installations. All pricing is transparent with no hidden fees.
Use the form on any page, call us on 03330 540 866, or use the chat widget at the bottom-right of the screen. We aim to respond within one working hour.
Free, no-obligation quotes for kitchen fitting, bathroom fitting, plumbing repairs and emergency call-outs across Ascot, Windsor, Maidenhead and 15+ local areas.
