Website Terms of Use

1. Using our website

• You may view, download and print pages for your own use in considering our services.
• You must not misuse the site, attempt to gain unauthorised access, introduce malicious code, or scrape content for republication.
• You must not submit false enquiries, other people's personal data without their permission, or unlawful, offensive or infringing content through our forms or chat.

2. Information on this site

We take care to keep the site accurate, but content is provided for general information only. Prices, timescales, availability, response targets and service descriptions are indicative and do not form an offer. Nothing on this site is professional advice for your specific property — always get a written quote and confirmation from us before relying on anything here.

3. Quotes and enquiries

Submitting a form, chat message or call request does not create a contract. A contract is formed only when we issue a written quote or booking confirmation and you accept it.

4. Intellectual property

The Omniserve name, logo, site design, text, images and photography are owned by or licensed to us and are protected by copyright and trade mark law. You may not reproduce them commercially without our written permission.

5. Links to other sites

Where we link to third-party websites we do so for information only. We do not control and are not responsible for their content or practices.

6. Availability and liability

We aim to keep the site available but may suspend, withdraw or change any part of it without notice. To the extent permitted by law we exclude liability for loss arising from use of, or inability to use, this website. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot lawfully be excluded — including your statutory rights as a consumer.

7. Changes and governing law

We may amend these terms from time to time; the version shown at the top of this page applies to your use of the site today. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.