Planning a bathroom fitting project
A bathroom refit brings fixtures, plumbing, surfaces and finishing work together. A clear scope helps you understand what is being fitted, what you need to supply and where layout or access may affect the job.
- Replacing a bathroom suite or en-suite
- Fitting a bath, shower, basin and WC
- Updating tiling, waterproofing and room finishes within an agreed project
What the fitting work involves
- 01
Assess the job
We review the chosen fixtures, layout, accessible supplies and waste routes. Existing surfaces, concealed connections and the condition revealed during strip-out can affect the plan.
- 02
Explain options, then carry out agreed work
The agreed sequence can include removal, plumbing preparation, waterproofing, tiling and fitting your chosen suite. Scope and costs are reviewed with you before additional work caused by hidden conditions.
- 03
Check operation and explain the outcome
Installed fixtures are operated and accessible connections checked for leaks. The completed fitting work and any outstanding items are reviewed with you.
What to tell us before the visit
- Share a fixture list, room dimensions and proposed layout
- Tell us what suite and tiles you will supply and when they arrive
- Discuss access, deliveries and use of another bathroom during work
Make access straightforward
Tell us about parking or entry restrictions, enclosed fittings and anything that prevents access to the work. Only move belongings if safe; let us know if help with access will be needed.
You supply the chosen fixtures or appliances. Keep product instructions and included fittings together, and let us know about missing items before the appointment.
How to arrange the work
- Call or request a call back. Give your postcode and describe the products and fitting project. For an active emergency, call rather than waiting for a form reply.
- Discuss scope, availability and charges. We confirm whether we cover your postcode and explain the proposed next step before booking. Appointments depend on the work, access and parts or product readiness.
- Agree the visit and work. An enquiry is not a confirmed appointment. The team contacts you to agree arrangements; on-site findings or changes are discussed before additional work.
Understand the costs before deciding
Costs are agreed upfront. We explain the proposed work and charges rather than giving a fixed price without understanding the job. Your fixture choices, layout, preparation and connection requirements affect the fitting quote.
If assessment reveals additional work, we explain the options and agree changes before extra work starts. Ask what the quote covers, including removal, preparation, fitting and finishing, so you can decide on the agreed scope.
After the work: checks, parts and warranty
We explain the completed work and any remaining steps. If the right part is needed or access prevents completion, we discuss the next visit and its scope rather than promising every job can be finished at once.
Up to 10-year workmanship warranty, depending on the work carried out and subject to our existing warranty terms. Products, appliances and replacement parts retain their manufacturer warranties; this is not a blanket ten-year warranty on every item. If a concern arises after the visit, contact us with your enquiry reference and a description of the issue.
Questions about this fitting job
Do you supply the bathroom suite and tiles?
You choose and supply the suite and tiles under our fitting policy. Share the products before booking so suitability and the installation scope can be discussed.
Can I keep the existing layout?
That can reduce the amount of connection work, but the existing condition and chosen fixtures still need assessment. A layout change is discussed and quoted as part of the agreed scope.
What if the right parts are not available during the visit?
We explain what is needed, whether the fixture can be left usable or made safe, and the options for a return visit. Further work and costs are agreed before proceeding; completion in one visit is not guaranteed.
When can the work be booked?
Call or request a call back with your postcode and job details. We discuss available appointments and the expected scope; access, parts and the work required can affect scheduling.
What does the workmanship warranty cover?
Up to 10-year workmanship warranty, depending on the work carried out and subject to our existing terms. Products, appliances and replacement parts retain their manufacturer warranties; they are not all covered for ten years. Read the warranty terms.