Installing the kitchen you have chosen
A kitchen fitting project needs the units, worktops, sink and appliances to work with the room and existing connections. Share your supplier plan and product list so the installation can be scoped clearly.
- Removing an old kitchen and fitting new units
- Installing worktops, trims and chosen finishes
- Connecting a sink, taps and suitable electric appliances within the agreed scope
What the fitting work involves
- 01
Assess the job
We review the supplier layout, dimensions, delivery list and accessible plumbing. Walls, floors and connection positions can affect fitting and any preparation needed.
- 02
Explain options, then carry out agreed work
The agreed sequence covers relevant removal, unit installation, worktop fitting, connections and finishing. Missing items, layout changes or unexpected surface conditions are discussed before extra work.
- 03
Check operation and explain the outcome
Units and fitted components are reviewed for operation, and accessible sink and tap connections checked for visible leaks. We go through the completed installation and any remaining items.
What to tell us before the visit
- Share the supplier plan and a complete item list
- Confirm delivery dates for units, worktops and appliances
- Discuss room access, storage space and temporary kitchen arrangements
Make access straightforward
Tell us about parking or entry restrictions, enclosed fittings and anything that prevents access to the work. Only move belongings if safe; let us know if help with access will be needed.
You supply the chosen fixtures or appliances. Keep product instructions and included fittings together, and let us know about missing items before the appointment.
How to arrange the work
- Call or request a call back. Give your postcode and describe the products and fitting project. For an active emergency, call rather than waiting for a form reply.
- Discuss scope, availability and charges. We confirm whether we cover your postcode and explain the proposed next step before booking. Appointments depend on the work, access and parts or product readiness.
- Agree the visit and work. An enquiry is not a confirmed appointment. The team contacts you to agree arrangements; on-site findings or changes are discussed before additional work.
Understand the costs before deciding
Costs are agreed upfront. We explain the proposed work and charges rather than giving a fixed price without understanding the job. Your fixture choices, layout, preparation and connection requirements affect the fitting quote.
If assessment reveals additional work, we explain the options and agree changes before extra work starts. Ask what the quote covers, including removal, preparation, fitting and finishing, so you can decide on the agreed scope.
After the work: checks, parts and warranty
We explain the completed work and any remaining steps. If the right part is needed or access prevents completion, we discuss the next visit and its scope rather than promising every job can be finished at once.
Up to 10-year workmanship warranty, depending on the work carried out and subject to our existing warranty terms. Products, appliances and replacement parts retain their manufacturer warranties; this is not a blanket ten-year warranty on every item. If a concern arises after the visit, contact us with your enquiry reference and a description of the issue.
Questions about this fitting job
Do you supply the kitchen units?
You choose and buy the kitchen; we provide fitting and installation. Share the plan and products before booking so the scope can be agreed.
What if items are missing from the delivery?
Tell us as soon as you know. Missing or incorrect parts can affect the fitting sequence and may require a return visit, which we discuss with you.
What if the right parts are not available during the visit?
We explain what is needed, whether the fixture can be left usable or made safe, and the options for a return visit. Further work and costs are agreed before proceeding; completion in one visit is not guaranteed.
When can the work be booked?
Call or request a call back with your postcode and job details. We discuss available appointments and the expected scope; access, parts and the work required can affect scheduling.
What does the workmanship warranty cover?
Up to 10-year workmanship warranty, depending on the work carried out and subject to our existing terms. Products, appliances and replacement parts retain their manufacturer warranties; they are not all covered for ten years. Read the warranty terms.